Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Angell

Taylor Angell

November 14, 2024

5  out of  5
rating by Taylor Angell
"Akerya provided excellent customer service. She was very friendly, quick and helped change over my homeowners insurance policy within 24 hours of our initial conversation."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Akerya provided such excellent customer service and was able to assist you so efficiently. We're delighted that the transition of your homeowners insurance policy was smooth and quick. Your satisfaction is our priority!"
Profile photo of Barry Black

Barry Black

November 14, 2024

5  out of  5
rating by Barry Black
"Always a fast response to all of my questions and needs. This is the best insurance agency I have ever dealt with!"
We responded:
"Thank you for sharing your experience, Barry! It's fantastic to hear that responses have been quick and that your questions and needs are being met. Your feedback is greatly appreciated!"
Profile photo of Walter Sewell

Walter Sewell

November 4, 2024

5  out of  5
rating by Walter Sewell
"Help me with my business policy friendly customer service with straight forward quotes. Planning on moving other policies over to him."
Profile photo of Heidi Veltre

Heidi Veltre

October 30, 2024

5  out of  5
rating by Heidi Veltre
"Akerya was so amazing with helping me get a quote and bundle my homeowners and auto insurance. I highly recommend their office."
We responded:
"Thank you for sharing your experience, Heidi! It's fantastic to hear that Akerya was able to assist you so effectively with your quote and bundling your homeowners and auto insurance."
Profile photo of J Alexander Caldwell

J Alexander Caldwell

October 30, 2024

5  out of  5
rating by J Alexander Caldwell
"I have been a client of State Farm for housing and auto insurance since 1977. At the time in 2024 that I began to work with Akerya Bell, an associate of Brandon Greene's State Farm agency in Forest Hills, Pittsburgh, I had six cars being driven by me and two of my grandsons. Five cars were owned by me, one by one of my grandsons. For some reason, State Farm had combined two of the cars under one policy, two under another, and I could not tell how much the insurance for an individual car was costing me. I had been working several months on the problem and it was frustrating. Within a week or so, Akerya had unraveled the confusion in the case of four of the cars that I had asked her to work on. I really appreciate her hard work and the clarity of her responses."
We responded:
"Hey Mr. Caldwell, Thank you for sharing your experience with us! It’s always wonderful to hear how Akerya’s dedication and expertise have made such a positive impact. Resolving complex situations like yours isn’t always easy, especially with multiple policies and drivers involved, but Akerya takes great pride in providing clarity and ensuring our clients feel supported. Your kind words mean a lot. Thank you again for being such a loyal State Farm client. We’re here to make things as smooth as possible for you. Best regards, Brandon "
Profile photo of Andrew Gardone

Andrew Gardone

October 29, 2024

3  out of  5
rating by Andrew Gardone
"Very hard to get ahold of I’ve called 4 times and you get a reception team that says they’re going to pass along a message to give you a call back been three days. No call back."
We responded:
"I’m truly sorry to hear about your experience and the inconvenience this has caused you. It’s important for us to address concerns like yours. Please let me know how I can assist you further or if there’s any specific information you’re seeking. We’re here to help. 412-824-4800."
Profile photo of Rebecca Bellows

Rebecca Bellows

October 22, 2024

5  out of  5
rating by Rebecca Bellows
"Akira was a big help navigating condo insurance. I recommend Mr. Greene's office for all your insurance needs."
We responded:
"Thank you so much for your kind words, Rebecca! It's fantastic to hear that Akira was able to assist you with your condo insurance needs. We appreciate your recommendation and look forward to continuing to serve all your insurance needs!"
Profile photo of Shauna Whipple

Shauna Whipple

October 18, 2024

5  out of  5
rating by Shauna Whipple
"Excellent service Akerya was a great help and very patient Highly recommend State Farm"
We responded:
"Thank you for the fantastic review! It's wonderful to hear that Akerya provided such helpful and patient service."
Profile photo of Melissa Turner

Melissa Turner

October 17, 2024

5  out of  5
rating by Melissa Turner
"Akerya was very polite, professional and patient assisting in transferring car insurance between my and my daughter’s policies. Conditions weren’t the best in that my daughter was at work, but she was able to process everything."
We responded:
"Thank you for sharing your experience! Akerya is always dedicated to providing polite, professional, and patient service, even in challenging situations. It's great to hear that everything was processed smoothly despite the conditions. Your feedback is much appreciated!"
Profile photo of Edwin Schroeder

Edwin Schroeder

October 11, 2024

5  out of  5
rating by Edwin Schroeder
"Excellent services and very responsive when contacting"
We responded:
"Thank you so much for your kind words, Edwin! It's fantastic to hear that you found the services excellent and the team responsive."
Profile photo of cindy white

cindy white

October 10, 2024

5  out of  5
rating by cindy white
"Great customer service! Very professional."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you found the customer service professional and satisfying."
Profile photo of Dylan Barnum

Dylan Barnum

October 8, 2024

5  out of  5
rating by Dylan Barnum
"Akeyra was a massive help transferring my insurance after I recently moved to PA. She was very kind, patient, and understanding. What a huge help!"
We responded:
"Thank you so much for sharing your experience! Akeyra is indeed a fantastic team member, and we're delighted to hear she made your transition to PA smooth and stress-free."
Profile photo of Lorraine Murphy

Lorraine Murphy

October 8, 2024

5  out of  5
rating by Lorraine Murphy
"Everyone is very friendly and professional, very knowledgeable of the product."
We responded:
"Thank you for sharing your experience, Lorraine! It's wonderful to hear that the team was friendly, professional, and knowledgeable. We appreciate your kind words and look forward to continuing to serve you!"
Profile photo of Kelly Inverso

Kelly Inverso

September 26, 2024

5  out of  5
rating by Kelly Inverso
"Wonderful people and Wonderful service! Very helpful staff!!!"
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
Profile photo of Queen Williams

Queen Williams

September 25, 2024

5  out of  5
rating by Queen Williams
"Brandon Greene State Farm agency has the best customer service that I’ve ever encountered very pleasant very informative and just handle their business and get you taken care of !!! Thank you, Akira"
We responded:
"Thank you so much for your kind words, Queen! We're delighted to hear that you had such a positive experience with our customer service. Akira and the team work hard to ensure everything is handled efficiently and with care."
Profile photo of Ronna Currie

Ronna Currie

September 24, 2024

5  out of  5
rating by Ronna Currie
"Akerya was so kind and patient. She was very knowledgeable of our options and empathetic to our situation. I'm so glad we were about to work with her."
We responded:
"Thank you for sharing your experience, Ronna! It's wonderful to hear that Akerya was able to assist you with kindness and patience. We're glad she could provide the knowledge and empathy you needed. We're delighted you had a positive experience with us!"
Profile photo of Oakley

Oakley

September 23, 2024

5  out of  5
rating by Oakley
"We were having trouble finding someone to insure our 100+ year old house in Pittsburgh, but Akerya really came through for us! We were existing State Farm customers from Texas, so they were our first choice. The initial quote was more than we really wanted to spend, but we accepted after being declined by everyone else. However, about a week later, they were able to get us a MUCH better rate (less than half the original quote AND less than for our home in Texas)! Will definitely recommend them to other folks!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Akerya was able to help you secure insurance for your historic home in Pittsburgh. We understand how challenging it can be to find the right coverage, especially for older properties. We're delighted that we could provide you with a much better rate and meet your needs."
Profile photo of starshemah Duncan

starshemah Duncan

September 20, 2024

5  out of  5
rating by starshemah Duncan
"The staff are always helpful, friendly, and knowledgeable. Everytime I call the office I feel like I'm talking with family. I enjoyed my experiences at the office and phone."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you feel like part of the family when you call or visit. We're delighted that you've had such positive experiences with us."
Profile photo of Victoria Betsill

Victoria Betsill

September 18, 2024

5  out of  5
rating by Victoria Betsill
"Today your agent Dominique Return the call to me explaining my new coverage for 2 automobiles She was patient. And kind Getting me through all this paperwork. I won't forget that"
We responded:
"Thank you for sharing your experience, Victoria! Dominique's patience and kindness in explaining your new coverage and assisting with the paperwork are truly appreciated. We're glad to hear that she made the process easier for you."
Profile photo of Adam

Adam

September 17, 2024

5  out of  5
rating by Adam
"I called for Auto insurance and finished the call with auto and renters insurance. Akerya made the process as easy as could be and was very informative as for the products I was purchasing. I’ll be calling tomorrow to go over life insurance!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Akerya made the process smooth and informative for you. We're excited to assist you with your life insurance needs tomorrow!"
Profile photo of Jamie Wolowski

Jamie Wolowski

September 12, 2024

5  out of  5
rating by Jamie Wolowski
"I have had a very positive experience with State Farm as a whole. Akerya helped reduce my monthly bill and improved my coverage as well. She was friendly and efficient."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Akerya was able to help reduce your monthly bill while improving your coverage. We're delighted that you found the service friendly and efficient. Your satisfaction is our priority!"
Profile photo of Brian Protho

Brian Protho

September 11, 2024

5  out of  5
rating by Brian Protho
"Akeyra was extremely helpful and knowledgeable. She did a wonderful job!"
We responded:
"Thank you for sharing your experience, Brian! It's fantastic to hear that Akeyra was able to assist you so effectively. Your feedback is greatly appreciated!"
Profile photo of Susan L

Susan L

August 30, 2024

5  out of  5
rating by Susan L
"Akerya bell it’s quite helpful to set up new policies and answer questions"
We responded:
"Thank you for sharing your positive experience with Akerya Bell! It's great to hear that setting up new policies and getting your questions answered was helpful. We appreciate your feedback!"
Profile photo of Robert Smith

Robert Smith

August 27, 2024

5  out of  5
rating by Robert Smith
"Akerya is the greatest!!!"
We responded:
"Thank you so much for the fantastic review, Robert! Akerya truly appreciates your kind words and is delighted to know you had such a positive experience. We're here to help whenever you need us!"
Profile photo of Robert Kappler

Robert Kappler

August 22, 2024

5  out of  5
rating by Robert Kappler
"I love my State Farm agency. The agents are very professional and very friendly, such good people to work with. Anytime I call with a question or change in my policy it's absolutely seamless and quick. I'm a State Farm customer for life."
We responded:
"Thank you so much, Robert! It's fantastic to hear that you find our team professional and friendly. We're delighted that your experiences with policy changes and questions have been seamless and quick. We're honored to have you as a State Farm customer for life!"