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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shamara Lofton

March 18, 2025

5  out of  5
rating by Shamara Lofton
"Always a great experience with Brandon. He handles our entire family insurances. He's always welcoming, smiling, listens, has immediate responses and solutions and puts family first. He's a phenomenal agent to work with and I feel safe setting up my families future with him by our side."
We responded:
"Thank you so much, Shamara, for sharing your experience. It's wonderful to hear that Brandon has been able to provide such a positive and supportive service for your family. Ensuring that you feel secure and well taken care of is our top priority. Your trust and kind words mean a lot to us, and we're grateful to have the opportunity to assist with your family's insurance needs."
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Jennifer Beury

February 27, 2025

5  out of  5
rating by Jennifer Beury
"Akerya was amazing to work with !! she was very pleasant and worked with me to get the best price for my car insurance . She was so patient and kind and answered all my questions."
We responded:
"Thank you, Jennifer, for sharing your wonderful experience with Akerya. It's fantastic to hear how pleasant and helpful she was in assisting you with your car insurance needs. Your feedback about her patience and kindness is greatly appreciated, and we're glad she could answer all your questions. Your satisfaction is important to us, and we're delighted to have been able to provide you with the best service."
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Mackenzie Blank

February 26, 2025

5  out of  5
rating by Mackenzie Blank
"Akerya is so amazing! I had some issues with my policy & she was so helpful and thorough to ensure they got resolved. I’m grateful to her for her help & highly recommend working with her to anyone that has insurance through Brandon Greene’s office!"
We responded:
"Thank you, Mackenzie, for sharing your positive experience with Akerya. It's wonderful to hear how helpful and thorough she was in resolving your policy issues. Your recommendation means a lot to us, and we're glad to have been able to assist you through Brandon Greene's office. Your feedback is greatly appreciated!"
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Darci Musa

February 26, 2025

5  out of  5
rating by Darci Musa
"I was trying to reach my agent and accidentally called the wrong office, but luckily Mr. Tyrese was able to help. He answered a few of my questions before I got to speak with my agent. Thanks for the great service!"
We responded:
"Thank you for sharing your experience, Darci. It's great to hear that Tyrese was able to assist you effectively even when you reached the wrong office. Providing excellent service is important to us, and we're glad you felt supported. Your feedback is much appreciated!"
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Gene Curry

February 19, 2025

5  out of  5
rating by Gene Curry
"Thank you Akerya! Brandon's office is always courteous, knowledgable, and convenient!"
We responded:
"Thank you, Gene, for sharing your positive experience with us! We're delighted to hear that Akerya and the rest of the team have been courteous and knowledgeable in assisting you. Your satisfaction is important to us, and we're glad to know our service has been convenient for you. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Linda Wade

February 10, 2025

5  out of  5
rating by Linda Wade
"Akerya was absolutely, pleasant, personable, knowledgeable and efficient. Very professional !!"
We responded:
"Thank you, Linda, for sharing your experience with us. It's wonderful to hear that Akerya provided you with such a pleasant and professional service. We truly appreciate your feedback and are delighted to know that you had a positive experience. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Courtney Gilmore

February 4, 2025

5  out of  5
rating by Courtney Gilmore
"Akerya is a sweetheart!! She goes above and beyond for her clients! Great agent and agency."
We responded:
"Thank you, Courtney, for sharing your wonderful feedback about Akerya. It's fantastic to hear that she has made such a positive impact and goes above and beyond for our clients. Your kind words and perfect rating mean a lot to us. We’re committed to providing excellent service and appreciate your support."
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Carla Teasdale

January 27, 2025

5  out of  5
rating by Carla Teasdale
"State Farm made setting up my homeowner's policy a breeze - they walked me through each step clearly. The customer service rep I spoke with took the time to explain my coverage options and even helped me bundle with my auto insurance for extra savings.​​​​​​​​​​​​​​​​"
We responded:
"Thank you, Carla, for sharing your experience with us. It's wonderful to hear that setting up your homeowner's policy was smooth and that our team was able to clearly guide you through the process. We're glad you found the coverage options explanation helpful and that bundling with your auto insurance brought you extra savings. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
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Amanda Crossen

January 23, 2025

5  out of  5
rating by Amanda Crossen
"The team member Akerya was extremely professional and knowledgeable. Akerya was also proactive in asking questions as well as listening to and answering my questions. To add Akerya was very personable."
We responded:
"We strive to provide you with the insurance that you need at a value you deserve and great customer care, Amanda! Thank you so much for the wonderful 5 star review! It is always our pleasure to be able to assist you with any of your insurance questions or needs and look forward to doing so for many years to come!"
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LaVaughan Thomas

January 21, 2025

5  out of  5
rating by LaVaughan Thomas
"They are the best insurance company there is. There were so many times they helped me through the toughest situations. I love the policy a have. I been with them for almost a year and been more than happy to have them as my insurer. The ladies at the office are very helpful and kind. They go above and beyond for us and Mr Brandon has been also been a blessing. Thank you all for being nothing but the best"
We responded:
"Hi LaVaughan, Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with us over the past year. It's great to know that our team, including the ladies at the office and Brandon, have been able to support you through tough situations. Your kind words mean a lot to us, and we're grateful to have you as part of our community. "
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Jelissa B

January 16, 2025

5  out of  5
rating by Jelissa B
"Akerya is Theee Best!!!🐐. She has helped me numerous times. Providing exceptional customer service. You will not go wrong with the Brandon Greene team @StateFarm!!!"
We responded:
"Jelissa, Thank you for your feedback. We are here to help with all of your Insurance needs and also look forward to working with your for many years to come."
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Jenise Shealey

January 15, 2025

5  out of  5
rating by Jenise Shealey
"Everything was seamless and professional,The customer service was top tier. Highly Recommended"
We responded:
"Hi Jenise, Thank you so much for your wonderful review! I'm thrilled to hear that you found everything seamless and professional. It's great to know that our customer service met your expectations. Your recommendation means a lot to us! Best regards, Brandon"
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David Oakley

January 7, 2025

5  out of  5
rating by David Oakley
"Worked with one of his staff, Akerya, to get my auto insurance policy transferred to Pittsburgh after moving there from Texas. She was great she's made the process painless!"
We responded:
"Thank you, David Oakley, for sharing your experience! It's wonderful to hear that Akerya made your transition to Pittsburgh seamless and stress-free. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you need any further assistance, don't hesitate to reach out. Enjoy your time in Pittsburgh!"
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Terry Pietrzyk

January 2, 2025

5  out of  5
rating by Terry Pietrzyk
"Akerya was a breath of fresh air, she answered all of my questions and explained things over & over to me because I just wasn’t grasping the concept. She never rushed me or made me feel like I couldn’t ask yet another, or the same question once again. She was extremely patient. If only all customer service, company reps &/or people in general were as patient as Akerya, there would be a lot less confusion & a whole lot more understanding. Thank you kindly Akerya."
We responded:
"Thank you so much, Terry, for sharing your experience with Akerya! It's wonderful to hear how patient and understanding she was in addressing your questions. Your feedback highlights the kind of service we strive to provide every day. We truly appreciate your kind words and are delighted to know that Akerya made such a positive impact on your experience."
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jamie york

December 18, 2024

5  out of  5
rating by jamie york
"Akerya is so awesome! She returned my call very promptly and patiently explaining everything that I needed to switch over to State Farm from AAA. Her high level of customer service is what sold me. After so many years of dealing with bad customer service and being down right lied to with bogus explanations, I'm so glad that there are people like Akerya that take pride in their jobs. Please if your insurance company is giving you the run around and not even notating your account, switch to State Farm ASAP!"
We responded:
"Thank you so much for sharing your experience, Jamie! It's wonderful to hear how Akerya's prompt and patient service made your transition to State Farm smooth and reassuring. We take pride in providing the best service possible, and it's great to know that Akerya's dedication stood out to you. Your recommendation means a lot, and we're delighted to have you with us!"
Profile photo of Jaséda Gatewood

Jaséda Gatewood

December 5, 2024

5  out of  5
rating by Jaséda Gatewood
"Highly recommend!!! They are so kind and caring to their customers. Very pleased! And akeyra is the best!!!"
We responded:
"Thank you so much for the recommendation! We're delighted to hear that you felt cared for and appreciated. Akeyra will be thrilled to know she made such a positive impact on your experience!"
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Taylor Angell

November 14, 2024

5  out of  5
rating by Taylor Angell
"Akerya provided excellent customer service. She was very friendly, quick and helped change over my homeowners insurance policy within 24 hours of our initial conversation."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Akerya provided such excellent customer service and was able to assist you so efficiently. We're delighted that the transition of your homeowners insurance policy was smooth and quick. Your satisfaction is our priority!"
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Barry Black

November 14, 2024

5  out of  5
rating by Barry Black
"Always a fast response to all of my questions and needs. This is the best insurance agency I have ever dealt with!"
We responded:
"Thank you for sharing your experience, Barry! It's fantastic to hear that responses have been quick and that your questions and needs are being met. Your feedback is greatly appreciated!"
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Walter Sewell

November 4, 2024

5  out of  5
rating by Walter Sewell
"Help me with my business policy friendly customer service with straight forward quotes. Planning on moving other policies over to him."
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Heidi Veltre

October 30, 2024

5  out of  5
rating by Heidi Veltre
"Akerya was so amazing with helping me get a quote and bundle my homeowners and auto insurance. I highly recommend their office."
We responded:
"Thank you for sharing your experience, Heidi! It's fantastic to hear that Akerya was able to assist you so effectively with your quote and bundling your homeowners and auto insurance."
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J Alexander Caldwell

October 30, 2024

5  out of  5
rating by J Alexander Caldwell
"I have been a client of State Farm for housing and auto insurance since 1977. At the time in 2024 that I began to work with Akerya Bell, an associate of Brandon Greene's State Farm agency in Forest Hills, Pittsburgh, I had six cars being driven by me and two of my grandsons. Five cars were owned by me, one by one of my grandsons. For some reason, State Farm had combined two of the cars under one policy, two under another, and I could not tell how much the insurance for an individual car was costing me. I had been working several months on the problem and it was frustrating. Within a week or so, Akerya had unraveled the confusion in the case of four of the cars that I had asked her to work on. I really appreciate her hard work and the clarity of her responses."
We responded:
"Hey Mr. Caldwell, Thank you for sharing your experience with us! It’s always wonderful to hear how Akerya’s dedication and expertise have made such a positive impact. Resolving complex situations like yours isn’t always easy, especially with multiple policies and drivers involved, but Akerya takes great pride in providing clarity and ensuring our clients feel supported. Your kind words mean a lot. Thank you again for being such a loyal State Farm client. We’re here to make things as smooth as possible for you. Best regards, Brandon "
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Andrew Gardone

October 29, 2024

3  out of  5
rating by Andrew Gardone
"Very hard to get ahold of I’ve called 4 times and you get a reception team that says they’re going to pass along a message to give you a call back been three days. No call back."
We responded:
"I’m truly sorry to hear about your experience and the inconvenience this has caused you. It’s important for us to address concerns like yours. Please let me know how I can assist you further or if there’s any specific information you’re seeking. We’re here to help. 412-824-4800."
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Rebecca Bellows

October 22, 2024

5  out of  5
rating by Rebecca Bellows
"Akira was a big help navigating condo insurance. I recommend Mr. Greene's office for all your insurance needs."
We responded:
"Thank you so much for your kind words, Rebecca! It's fantastic to hear that Akira was able to assist you with your condo insurance needs. We appreciate your recommendation and look forward to continuing to serve all your insurance needs!"
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Shauna Whipple

October 18, 2024

5  out of  5
rating by Shauna Whipple
"Excellent service Akerya was a great help and very patient Highly recommend State Farm"
We responded:
"Thank you for the fantastic review! It's wonderful to hear that Akerya provided such helpful and patient service."
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Melissa Turner

October 17, 2024

5  out of  5
rating by Melissa Turner
"Akerya was very polite, professional and patient assisting in transferring car insurance between my and my daughter’s policies. Conditions weren’t the best in that my daughter was at work, but she was able to process everything."
We responded:
"Thank you for sharing your experience! Akerya is always dedicated to providing polite, professional, and patient service, even in challenging situations. It's great to hear that everything was processed smoothly despite the conditions. Your feedback is much appreciated!"